SEMrush is seeking a talented Tier 2 Customer Support Specialist (English language) to provide technical support to customers and colleagues. The responsibilities include supporting Tier 1 colleagues, working closely with development teams, and providing feedback to internal departments and management. The ideal candidate should have a high level of digital literacy, knowledge of HTML/CSS, and understanding of how Google works. Bonus points for HTTP/HTTPS, customer support experience, and understanding of SEO. Join the SEMrush team now!